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PEOPLEHuman security

Social Engineering Testing — test the human firewall

The easiest way into your company isn’t through the firewall — it’s through a friendly phone call, a convincing email or a confident stranger at the door. We test how your people respond, and help them respond better.

Phone, email & on-site testsEthical, pre-approved scenariosAwareness coaching included
Vishing call · “IT Support” · 4 min 12 s
Engagement Log
IT helpdesk password reset
Employee shared MFA code
CRITICALMFA code disclosedAccount takeover possible
HIGHTailgated into officeNo badge check
MEDIUMInfo shared on callInternal systems named
100+Projects delivered
5 minAverage response time
3 vectorsPhone, email & physical
100%Client satisfaction
Overview

Technology is strong. People are human.

Attackers exploit trust, urgency and helpfulness — qualities you want in your team. We safely test these instincts with phone calls, emails, SMS and on-site visits, then turn every lesson into practical awareness that sticks.

ONLINE AWARENESS COURSEXTREME INFOSEC SOCIAL ENGINEERING
General awareness✓✓
Real-world phone (vishing) tests✕✓
SMS & messaging (smishing)✕✓
Physical access & tailgating✕✓
Help-desk & process testing✕✓
Targeted coaching from results✕✓

Without regular testing, you risk:

  • ●Passwords and MFA codes given away
  • ●Strangers walking into restricted areas
  • ●Help-desk tricked into resetting accounts
  • ●Sensitive information shared over the phone
  • ●Fraudulent payments approved
Test my team

or call +91 98183 63944

What we test

How we test your people

Click a category to see what we look for — and a real example of what we find.

Vishing (Phone)

Calls that impersonate IT, vendors or executives.

WHAT WE TEST

  • Help-desk impersonation
  • Password & MFA reset requests
  • Vendor & bank pretexts
  • Information gathering

ILLUSTRATIVE EXAMPLE

“IT support” call
→ 4 of 10 staff shared MFA codes

Smishing (SMS & WhatsApp)

Messages that push staff to click or reply.

WHAT WE TEST

  • Delivery & payment alerts
  • Fake executive messages
  • QR-code lures
  • Link & reply tracking

ILLUSTRATIVE EXAMPLE

Fake courier SMS
→ 31% clicked the link

Physical Access

Can a stranger walk in and plug something in?

WHAT WE TEST

  • Tailgating & badge checks
  • Reception & visitor process
  • Unattended devices
  • USB drop tests

ILLUSTRATIVE EXAMPLE

Tailgated through main gate
→ reached server room door

Help-Desk & Processes

Testing the processes attackers love to abuse.

WHAT WE TEST

  • Identity verification steps
  • Account reset procedures
  • Vendor change requests
  • Escalation paths

ILLUSTRATIVE EXAMPLE

Help-desk reset password with
only name & employee ID

OSINT Exposure

What attackers can learn about you online.

WHAT WE TEST

  • Employee social media
  • Leaked credentials
  • Org charts & email formats
  • Office & badge photos

ILLUSTRATIVE EXAMPLE

Employee photos expose
badge design & office layout

Coaching & Awareness

Turning results into lasting behaviour change.

WHAT WE TEST

  • Team debrief sessions
  • Role-specific guidance
  • Process improvements
  • Follow-up re-tests

ILLUSTRATIVE EXAMPLE

Re-test after coaching:
MFA disclosure 40% → 5% (illustrative)
Process

From pretext to a security-aware team

01

Scoping & approval

We agree scenarios, targets, legal boundaries and a trusted contact.

02

Reconnaissance

OSINT to build realistic, relevant pretexts.

03

Controlled testing

Phone, SMS, email and on-site scenarios run ethically and safely.

04

Results report

What worked, what didn’t and which processes need strengthening.

05

Coaching & re-test

Targeted awareness sessions and a follow-up check.

Engagements

Pick the engagement that fits

Every engagement is scoped to your organisation. Tell us what you need and we’ll send a fixed quote.

ESSENTIAL

Vishing assessment

Phone-based tests against your help-desk and key teams.

  • Tailored call scenarios
  • Help-desk process testing
  • Results report
  • Awareness tips
Get a quote
MOST POPULAR

Multi-vector test

Phone, SMS, email and on-site testing in one engagement.

  • Everything in Essential
  • Physical & tailgating tests
  • OSINT exposure review
  • Executive + technical reports
  • Priority remediation support
Get a quote
CONTINUOUS

Awareness programme

Regular tests plus coaching that builds lasting habits.

  • Quarterly scenarios
  • Team coaching sessions
  • Process improvement support
  • Progress reporting
Talk to us
“Their penetration testing methodology was thorough and aligned with OWASP standards. The final report was detailed, actionable, and easy for our developers to understand.”
Shaik Ajur★★★★★
“Xtreme InfoSec identified critical vulnerabilities that other vendors missed, with excellent remediation support.”
William John★★★★★
FAQ

Questions before you start

Is social engineering testing legal and ethical?−

Yes. Every scenario is pre-approved in writing, follows agreed boundaries and is designed to teach, not embarrass.

Do you test physical security too?+

Yes, with your written approval — including tailgating, visitor processes and unattended devices.

Will individuals be blamed?+

No. We report on teams and processes, and focus on coaching rather than blame.

Get started

Find out how your team responds under pressure

Book a free scoping call. You’ll get clear recommendations, a timeline and a fixed quote — whether you go ahead with us or not.

+91 98183 63944

    Message Us

    Tell us what you need — we’ll reply with clear next steps and a fixed quote.

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